![]() ![]() We'll also look into ways to improve the battery life of our bikes in the future. We'll take note of this and will consider this in our future product development.Īs for the battery power, we suggest charging your bike at least once every few days to ensure that it's always ready for your next ride. Regarding the handlebars, we understand that it may not be adjustable to your preference. ![]() We appreciate your patience and understanding in this matter.Īs we are working with more repair stores to provide help, more repair stores will be release in these two months. We take all feedback seriously and will definitely pass this on to our team to look into possible solutions. We're sorry to hear that you experienced difficulties with the seat of your bike. We're glad to hear that you're enjoying your rides and that our bike is helping you stay active. Thank you for your feedback and for sharing your experience with your Urtopia bike. I'll keep riding as long as the weather permits. By the way, is there anyway to read the statistics (mileage, speed, etc.) on the smartbar instead of the app? Overall, I am pleased, but I had to state my concerns, and hopefully Urtopia will rectify some of them in their next edition. ![]() I love the smartbar and the lights and turning signals. On a positive side, I love the carbon fiber body, really light weight, and the Gates belt drive and the fact that the app records my rides and statistics which I have shared with the community. Also, the battery power seems to dissipate somewhat, if I don't ride it for a couple of days, and I have yet to be able to sync the bluetooth on my I pod touch that has all my music, to the bike. I am 6'2'' and would prefer to ride in a more upright position. My other pet peeves are the handlebars can't be raised. I'm not trying to win the Tour de France at my age. Since I am of retirement age, it is getting me up and out of the house and enjoying the scenery as well as the ride Not many/any hills here, just a few overpasses, so eco mode has suited me just fine and is easy to pedal around the Lakefront and City Park. Well anyway, that was January, and due to a mild winter down here, I have been riding an average of 4 times a week. I couldn't believe there is not a stabilizing bolt running through the seat like most other bikes. Finally several months later on a whim, I went to a 5th shop and showed a guy (Diego) how the little rubber pieces fit together, and he was able to figure it out and finally put the seat back on for me. I almost gave up and let the bike sit there for months before I attempted another ride. Went to 4 different bike shops and they wouldn't touch it, they said it was "proprietary". Maybe I'm just not as tech savvy as some of you. I notified Urtopia and they did send me the little "pieces" that comprised The inner workings under the seat, but I had all the trouble in the world trying to put it together. When I first got the bike last May, and put it together, before I could complete a 6 mile ride, the seat came off from the post while I was riding. It does have a couple of quirks that were an irritation though. Since I am retired, I now have the time to invest, especially since the temperature has been in the 70's and 80's. Love this bike and since we had a mild winter down here in New Orleans in February, I have been on it almost every day. I will be getting a spare battery to extend the range. I don't think there is any hill in Seattle that would defeat this bike in first gear in Turbo Mode!Ĭonclusion - Very happy and looking forward to many miles of riding. Gearing/Power - I only tested it on 10-12 % grades in the lowest level of assist. You would need a very flat road, light weight rider and a really strong tail wind to make 60 miles on a charge. I ended my 33 mile ride with 5% battery left. The assist is smooth, seamless, and quiet.īattery Life - This was just a bit disappointing since the bike is advertised to have a range of up to 60 miles on a charge. I felt like I was still working (but not quite as much on as my road bike) and was going 5 mph faster. It boosted my usual speed of 13 mph to 18 mph with a bit less effort. I kept the assist level at the lowest setting (1) for the whole ride. Seat, well my arse always complains some, even with my expensive Italian Selle SMP. Flat bar felt good, I was not too bent over. The tires are pumped to the 85 psi max recommended. Here's my thoughts after the initial ride.Ĭomfort and stability - Excellent! Even with no hands, wind and bumps in the road it felt really stable. 5 medium size hills and some headwinds for part of the ride allowed further testing. I rode 33 miles of mostly flat (rails to trails) around the north end of Lake Washington in Seattle.
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